SHIPPING POLICY
* Please confirm your shipping address before paying, you are best to leave the phone number for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.
* If you want to know your package's status please using the EMS tracking number we give you by email once your package is shipped.
* International shipping takes within 1 week time delivery usually. Due to the high demand and heavy load on postal services and customs, your present orders may be arrived after Christmas. And we are not responsible for the delivery delays caused by the weather, the incorrect address etc. If there is a little delay, please have more patience.
* International orders might be subject to import taxes/duties. For information, please contact your local customs authority. Any such taxes are the responsibility of the parcel recipient and are not paid by christianlouboutinoutlet-discount.com.
RETURN POLICY
* Returns or exchanges are permitted. If for any reason you are not satisfied with your item, please return it for a refund or an exchange within 7 days from the day you received your item.
* All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 25% restocking fee and $30 return fee. Shipping and handling charges are non-refundable.
* The returned item must be in new condition and original packaging. All shipping costs associated with the return of goods are the responsibility of the consumer.
EXCHANGES POLICY
* To exchange a product, you must email us and inform us of the reason. We will then provide you with further instructions. We accept exchanges for a different size or color within 30 days of the original order dispatch date provided they are unworn and in the original condition with all the original packaging and labels.
* When returning an item for an exchange, please ensure that your name, address, phone number and instructions are clearly indicated. All shipping costs associated with the exchange of goods are the responsibility of the consumer.
CANCELLATION POLICY
Should you wish to cancel your order, you must email us in 12 hours after orders placing. 30% cancellation fee applies. Cancellation requests after the order has been dispatched are treated in accordance with our return policy. Shipped orders cannot be cancelled. Your understanding is appreciated. Thank you!
